04 FIND SUPPORT

Send the question to the team that can act.

LX7 can address its own pages. Only the relevant game operator can access accounts, verification, deposits or withdrawals.

Choose a support route
L7
LX7 WEBSITE

Page and link issues

Listings, editorial corrections, policies and navigation.

01
APP
GAME OPERATOR

Account and payment issues

Login, KYC, bonuses, deposits and withdrawals.

02

Support scope

Match the problem to the right owner

A clear route saves time and avoids sending private account details to someone who cannot use them.

L7

LX7 website questions

This is the correct route when the issue sits on an LX7 page rather than inside a third-party app.

  • A factual correction or stale listing
  • A broken page, button or internal link
  • A question about the privacy policy or disclaimer
  • A request to review an outbound destination
APP

Questions for the operator

Use the official in-app or verified website channel for anything connected to a player account or funds. LX7 cannot inspect or alter that data.

  • Login, password or OTP trouble
  • A pending deposit or withdrawal
  • KYC and identity verification
  • A disputed bonus, round or account block

Before you write

Bring enough detail, not sensitive data

  1. Name the exact page or app. Copy the relevant title and URL so the issue can be reproduced.
  2. Describe one clear sequence. Say what you did, what appeared and what you expected instead.
  3. Redact private information. Do not send LX7 a password, OTP, complete payment number or identity document.
  4. Stay on verified channels. For an external app, begin with its in-app help area or confirmed official website.